WebODM desktop application will not start uninstalling and reinstalling has not fixed the issue

I was processing some images for a model when the application froze 20 minutes in. My entire PC was frozen, so I soft reset to get the computer running again. I tried to start WebODM back up and the application was stuck on “Loading Processing Node” which eventually timed out and gave me a max retries dialogue box and log (see below description). I rebooted and tried a few times, updated my computer and tried again, uninstalled and reinstalled the application and still have the same issue. My firewall permissions are completely open for this application, so my security is not hindering the process. I’m at a loss as to what to do.

“Booting WebODM 2.0.1 build 88…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 0 failed, retrying…”
“nodeodm: info: Authentication using SimpleToken\r\n”
“nodeodm: info: Listening on 0.0.0.0:6367 UDP for progress updates\r\n”
“nodeodm: info: No tasks dump found\r\n”
“nodeodm: info: Checking for orphaned directories to be removed…\r\n”
“nodeodm: info: Found orphaned directory: f4e6a638-7aa1-4b80-9bba-c3d9b288cac2, removing…\r\n”
“nodeodm: error: UNKNOWN: unknown error, scandir ‘D:\WebODM\resources\app\apps\NodeODM\data\f4e6a638-7aa1-4b80-9bba-c3d9b288cac2\opensfm\features’\r\n”
“nodeodm: exited with code 1”
“(node:20900) UnhandledPromiseRejectionWarning: Error: Exit code: 1\n at ChildProcess. (D:\WebODM\resources\app\utils.js:63:19)\n at ChildProcess.emit (events.js:210:5)\n at maybeClose (internal/child_process.js:1021:16)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:283:5)”
“(node:20900) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.”
“(node:20900) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 1)”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 1 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 2 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 3 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 4 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 5 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 6 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 7 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 8 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 9 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 10 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 11 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 12 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 13 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”
“Attempt 14 failed, retrying…”
“Trying to connect to NodeODM localhost:29301…”

1 Like

Welcome!

Sorry for the trouble.

You can try uninstalling, rebooting the computer, deleting the WebODM installation folder, and then deleting the WebODM AppData in %AppData%\WebODM, rebooting, and then installing again.

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