Quick question, Im not able to view the point cloud or 3D model using my iPad or any apple device. Am I missing something from the settings? Ive attached an image of the error but I can’t get it all, the page freezes and I can’t even copy the error message. Any help would be greatly appreciated.
Also, client mentioned that when viewing the 3D model on a computer it seems to lock up and won’t be able to navigate the model, anyone else having that issue? Ive experienced it myself.
Thanks in advance.
The version of Safari you have isn’t sufficient to use WebGL2, which is required for the point cloud viewer.
The screenshot I took was using Google Chrome on one of the latest iPad models. Am I missing something? Thanks!
It is and it isn’t. Browsers on iOS must use the system-provided browser engine, so Safari.
Chrome is just a skin over Safari on your iPad.
Thanks Saijin! Sorry for the late reply, will have to use another table outside of Apple for demos.
For all the benefits mobile platforms bring, sometimes there’s just no substitute for something a bit more work-grade like a laptop/tablet running a proper “desktop” OS.
5 November 2020 23:03
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