Node offline, can I create a new node?

Hello everyone, new to the community. I have noticed that there are several posts with the same basic question, the only node listed after initial setup and installation is offline, but many of the posts have no replies and are weeks if not months old. I have seen a couple responses to related questions suggesting restarting, updating, etc. but I have tried those solutions with no resolution. The same thing happens when I use command-line ODM (node offline) so I am fairly confident that based on other posts and responses, it’s something on my local machine.
I am using an HP Spectre x360 15t-df100 with Win10 Pro, 16GB memory and a 1TB SSD OS drive.

Thank you for any help that you can suggest!

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