Monthly payment and maximun images

Hi good nioght,

I’m having the following error "Max images count exceeded.
" eror when I try to process 1373 images, my account is monthly payment and should be possible to upload 1500 images. In parallel I’m running a process with app 1100 images and would like to run another process with 1373.

Thanks for your help.

Regards.

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Sorry for the trouble!

When you check your dashboard, you don’t see any more jobs running, do you?

https://webdom.net/dashboard

Mm, strange. Are you uploading the images via the dashboard on webodm.net/dashboard? Or using a WebODM Desktop client (or via some other method)?

You should definitely be able to upload 1,500 images, so this might be some bug.

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Hi good morning, right now theres is no more another task running beceause it finish yestarday. I will try again to run this process.By the way Im using webodm lightning.

Thanks

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Hello,

I’m using webOdm lighning, so it’s the desktop application.

Regards.

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Hi, i tried again anda failed with the same errar of maximun images.

Please help.

Regards

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I’ve looked into this and found a possible cause, which was triggered in cases where a connection is not stable and a file upload is retried multiple times; in these cases the max image count counter failed to account for the failed uploads.

I’ve made some changes to the software, when you have a moment could you try again and see if the issue persists? :pray:

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Hi Pierotofy,

Thanks for answering, retrying right now. Will post update as soon I see the result.

Regards.

4 Likes

Hello,

Good morning, the process failed again with the sama message. I have tried 3 times without sucess , what should I do ?

image

Thanks for your help

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Under “Processing Nodes”, can you click the “Lightning” node and confirm that the image limit is 1,500? (Post a screenshot?)

Very strange. :thinking:

Did you launch the three tasks at the same time or one at a time?

How’s your internet connection? speedtest.net

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Hi hello,

I think you have found the issue, the first node is configured to support only 180 images.

First Node
image

Second node
image

Shoul I retry using the second node or need I wait for your configuration change?.

Regards

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Is it possible that one was added with the Secret from a personal account, and one was added with your paid account?

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Just remove the node with the 180 image count, which is probably from another account. :+1:

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I have removed the node with 180 images and I have launched the process. Now the process failed with the following error : “Connection error: HTTPSConnectionPool(host=‘spark1.webodm.net’, port=443): Max retries exceeded with url: /task/new/upload/dc989b1a-eb0f-42da-bcf8-19ada048eafe?token=db5c76f6-72f8-4b83-b0a5-168ed7efe3e8 (Caused by NewConnectionError(’<urllib3.connection.VerifiedHTTPSConnection object at 0x000001D80E0DC3C8>: Failed to establish a new connection: [Errno 11002] Lookup timed out’))”

image

Actual node
image

What should I do Now ?

Edit the job so that it uses your current Lightning node, or restart the job and choose Auto

Hi Saijin,

I’m using the auto node. I have executed a small process with 195 images. The process finished and I could download the files, but the result shown in WebODM is the following.

image

Now I’ll try again to run the big process 13xx images again, I´ll post an update as soon the process is finished or failed .

Regards

1 Like

That usually means there was an intermittent connectivity issue between your machine and the Lightning network.

Could you confirm that you’re on the latest WebODM Lightning (v1.2.0):
image

Or the latest WebODM:
image

Both have significant fixes to help prevent that issue on network connections that are a bit spotty.

Hi,

Good morning, I have checked the versiíon and I’m in the versión

image

image

I’ll update when the process I’m currently running end.

Thanks for your help.

Regards

2 Likes