Installation failure with WebODM Installer

I purchased the Business tier of the WebODM Installer this afternoon.

After making sure that virtualization is enabled on my system, I downloaded and attempted to run the installer, and all I got was a blank icon in the taskbar.

The system is a 64-bit Intel box, 32 GB RAM, ASUS system board x64-based PC, Intel(R) (Core ™ i7-10700K CPU @ 3.80GHz, 3792 Mhz, 8 Core(s), 16 Logical Processor(s).

Windows 11 Pro, Build 22621.

NVIDIA GeForce GTX 1070.

WebODM_Setup.exe PID 14932 is running.
WebODM_Setup.tmp PID 21616 is not responding.

Both files are reporting architecture as x86.

I understand that I received 1 Year Priority Installation Support (24 hours response) as part of my purchase, so I guess I get to see how responsive the community is . . . B-)

1 Like

You bought support, so reach out to [email protected], and they’ll take care of you.

I mean, we can help you here on the forum too, but maybe we can help you with something more interesting down the line instead.


Are you running antivirus/security software? If so, it might be interfering with the installer. Try disabling it.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.