I made the purchase I have not been able to download

General Help PyODM
#1

I made the purchase and I did not receive any mail.

Yesterday I made the purchase and I did not receive an email with the documentation, download link, nothing at all.

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#2

Have you checked the junk mail folder?

1 Like
#3

for support I believe you need to reach out to this email address.

[email protected].

3 Likes
#4

Yes

1 Like
#5

Welcome!

As noted, reach out to [email protected] and I’ll get you taken care of.

Oftentimes we find that folks make a slight typo, but no worries, we can update your account to fix it and re-send your emails.

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