Help with download

hi hope you are all well.?
i have purchased the apple (Macbook pro) version and the other two products at 8am this morning its now nearly 1pm. and i still have not had any info at all. i have checked my spam. i have send 4 emails now and no response. is this all to good to be true.? have i just been scammed.?
any help would be much appreciated
many thanks in advance

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Hey! No, not a scam. We might just be in a different timezone than you.

I will respond to your request inquiries once they sync over to my inbox, which should be by 12PM EST today.

I promise you we’ll get you taken care of :slight_smile: Sorry for the delay!

I’ve checked your order, there was a typo in the e-mail address that was entered during purchase. I’ve adjusted it and resent the e-mail confirmations. :+1:

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Apologies for the late reply thank you


hi bc can not seem to email you for some reason.? im ready wen you are.

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I emailed you this morning, but it would appear that your iCloud is full [it bounced my emails] so you can’t send/receive emails. You’ll need to clear out your mail and then we can reschedule.

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