Help Please! WebODM will not launch keep getting error code 1 "Please and Thank you"

Can anyone please help. The WebODM manager states that webodm has started. you can close this window. but the I.P never turns green and then once I click on it I just get a cannot connect from Firefox. Super frustrated, third time this has happened, can anyone help.

There’s no need to post so many messages. I’ve received your support request via e-mail. Sending multiple requests will not speed things up.