Error when trying to create a new model

[kaliq_sims]

HTTPConnectionPool(host=‘webodm-node-odm-1’, port=3000): Max retries exceeded with url: /info (Caused by NewConnectionError(‘<urllib3.connection.HTTPConnection object at 0xffff970d0340>: Failed to establish a new connection: [Errno -2] Name or service not known’))
the above is in dashboard

[Saijin_Naib]

Welcome!

Sorry for the trouble! Could you please start with giving me a bit more information about your system?

For instance:

1. Operating System and Version
   eg: Windows 11, MacOS 15.1, Ubuntu Linux 20.04LTS, etc…
2. WebODM Install Method
   eg: Native installer, Docker, Snap, GitHub download, compiled from source
3. WebODM/ODM Version
   eg: WebODM v1.9.12 Build 55, ODM v2.8.0, etc…
4. Procesing Node
   eg: Automatic, Lightning, local (node-odm-1), etc…
5. Screenshots demonstrating the issue/behavior/error messages

[Johnny5]

I vaguely recall encountering this error before and it was because NodeODM wasn’t running. “Name or service not known” suggests there is no process listening on localhost port 3000.

[kaliq_sims]

1. m1 mac monterey 12.3 (21E230)
2. native install
3. 1.3 webodm
4. local(node-odm-1)

[kaliq_sims]

okay i believe it was an error due to docker i deleted and reinstalled docker and its working now thanks.

[Saijin_Naib]

Excellent! Happy processing!

Please show us what you’re working on in #the-showroom if you’d like!

[Surveyor]

Here the same ( WebODM 1.9.13) … but reinstall the docker doesn’t fix the problem …

Connection error: HTTPConnectionPool(host=‘webodm-node-odm-1’, port=3000): Max retries exceeded with url: /info (Caused by NewConnectionError(‘<urllib3.connection.HTTPConnection object at 0xffff618e9ee0>: Failed to establish a new connection: [Errno -2] Name or service not known’))

[Surveyor]

Managed it myself. at processing-node there were two node-odm (for whatever reason). I deleted the inactive one. now it works