Connection error

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Hi,
I recently made an update of Webodm.
When I started a new project, uploaded my photos I got this error message:
Connection error: HTTPConnectionPool(host=‘webodm_node-odm_1’, port=3000): Max retries exceeded with url: /info (Caused by NewConnectionError(’<urllib3.connection.HTTPConnection object at 0x7f5fc8d29a60>: Failed to establish a new connection: [Errno -2] Name or service not known’))

What went wrong? How can I resolve this problem?
Greetings,
Jan

1 Like

Sorry for the trouble! Could you please start with giving me a bit more information about your system?

For instance:

  1. Operating System and Version
    eg: Windows 11, MacOS 12.4, Ubuntu Linux 22.04LTS, etc…
  2. Hardware Specifications
    eg: 32GB RAM, i7-6700k, NVIDIA GTX 1050TI OC, 1TB SSD, etc…
  3. WebODM Install Method
    eg: Native installer, Docker, Snap, GitHub download, compiled from source
  4. WebODM/ODM Version
    eg: WebODM v1.9.14 Build 64, ODM v2.8.7, etc…
  5. Procesing Node
    eg: Automatic, Lightning, local (node-odm-1), etc…
  6. Screenshots demonstrating the issue/behavior/error messages